- Target:
- Square-Enix in care of Global Community Leader Glacie
- Region:
- GLOBAL
SUMMARY OF ISSUES NECESSARY TO ADDRESS
Lux issues in exploitable missions. Chasm of Challenges, Organization XIII missions, Training stages, Limited time Event missions. These are typically able to be repeated in a quarter of the time for double the lux from a fully leveled raid boss.
Better lux from raid bosses to make up for issue. We want better lux from raiding to reflect the changes in the system recently, something that makes raiding feel profitable instead of repetitive and worthless.
Closer gap between play to win and pay to win. Buying AP refills and having one medal able to gain hundreds-of-millions of experience points should never be the way that lux works. It makes certain things unobtainable for some players and pushes out half the community when an exploit pops up.
Repeated issues that show lack of respect towards users of the game.
This is an open letter from KHUX players to Square-Enix. We are your biggest supporters for a mobile game that has already lasted well beyond most games of the same type. We are collectors. We are raiders. We are casual and hardcore. As a group, many of us have had problems with the way the game operates. Let me be precise; the way lux is locked behind an exploitable event door.
To those of us who raid, finding a 6-day exploit that allows for someone who has paid for certain medals to bypass raid, and rank extremely high every week is a slap to the face. We gave you the benefit of the doubt during the “Chasm of Challenges” exploit that this would not happen again. Then it happened with Xigbar. Now it happens with yet another event. Next week it will happen with the new Organization XIII event.
We want a fix, and a fair playing ground for players who work hard to be able to rank just as well as those with better medals playing for less time. We either want raid boss experience to be inflated, or a cap on event quest lux to prevent this type of exploitation from driving a wedge between the players. We want to play to win, not pay for AP refills to win.
I myself have thrown a fantastic amount of money at the game before, and I find the ostracizing of all players to be a disgusting misuse of power. My party and my friends are upset. This makes me upset. I don’t want to play a game that treats the people I consider family like they don’t matter.
Please understand this comes from a concerned community, who with all due respect would like your respect back.
Thank you,
KHUX players
You can further help this campaign by sponsoring it