Optus horrible customer service, misleading information and unorganized management Petition: Signature List Feed http://gopetition.com/signatures/optus-horrible-customer-service-misleading-information-and-unorganized-management.html Online petition signatures en-us Fri, 10 Apr 2026 10:21 UTC GoPetition RSS Feed Generator Copyright 2026 GoPetition Anonymous [Signature #25] https://gopetition.com/signature/locate/21995001?utm_medium=rss Wed, 17 Jan 2018 01:30:25 UTC 21995001 John Bence [Signature #24] https://gopetition.com/signature/locate/21922632?utm_medium=rss I got Optus cable TV in the early days. As soon as the contract expired, I quit. I have had Optus mobile for 9 years (coz of my kids) and I will flick Optus for good when my current contract expires. Over it.

]]> Mon, 4 Dec 2017 07:43:49 UTC 21922632 Ebony Baer [Signature #23] https://gopetition.com/signature/locate/21922109?utm_medium=rss Fix the service and your attitudes

]]> Mon, 4 Dec 2017 02:43:10 UTC 21922109 Anonymous [Signature #22] https://gopetition.com/signature/locate/21922105?utm_medium=rss Mon, 4 Dec 2017 02:41:03 UTC 21922105 Garry Mcdonald [Signature #21] https://gopetition.com/signature/locate/21922089?utm_medium=rss Completely fed up with 3rd world call centres and staff who outright lie and can't grasp simple concepts

]]> Mon, 4 Dec 2017 02:30:36 UTC 21922089 Josie Drury [Signature #20] https://gopetition.com/signature/locate/21921926?utm_medium=rss Cut down waiting time from an hour to start with
Customer Service representatives cannot speak understandable English. English is the first language in Australia

]]> Mon, 4 Dec 2017 12:45:41 UTC 21921926 Anonymous [Signature #19] https://gopetition.com/signature/locate/21921631?utm_medium=rss I call on for Optus to do a full reform on their employee's, customer service standards and management. There is not a time where you can actually get a straight answer from an optus employee, and if you get transferred the next person, they will provide you again with different information and off you go doing the run around being transferred over and over.

]]> Sun, 3 Dec 2017 10:01:37 UTC 21921631 Anonymous [Signature #18] https://gopetition.com/signature/locate/21921615?utm_medium=rss Useless customer service and nbn speed

]]> Sun, 3 Dec 2017 09:52:18 UTC 21921615 Pedro Goncalves [Signature #17] https://gopetition.com/signature/locate/21920949?utm_medium=rss Sun, 3 Dec 2017 01:14:38 UTC 21920949 Anonymous [Signature #16] https://gopetition.com/signature/locate/21920883?utm_medium=rss Sun, 3 Dec 2017 12:19:52 UTC 21920883 Anonymous [Signature #15] https://gopetition.com/signature/locate/21920833?utm_medium=rss Sun, 3 Dec 2017 11:43:32 UTC 21920833 Rogedor Besorio [Signature #14] https://gopetition.com/signature/locate/21920725?utm_medium=rss To long to wait if you ring customers service.coz you 1 hour more.

]]> Sun, 3 Dec 2017 08:39:27 UTC 21920725 Mandall Masterson [Signature #13] https://gopetition.com/signature/locate/21920693?utm_medium=rss I have been trying to get info about my account with no avail.
Minimum 2 hours on hold and the transferred and then the process starts again the are not delivering the product I am paying for, on top of that I can't get the info on my own account.

]]> Sun, 3 Dec 2017 07:49:36 UTC 21920693 Anonymous [Signature #12] https://gopetition.com/signature/locate/21920631?utm_medium=rss Sun, 3 Dec 2017 06:45:11 UTC 21920631 Anonymous [Signature #11] https://gopetition.com/signature/locate/21920629?utm_medium=rss Sun, 3 Dec 2017 06:41:55 UTC 21920629 Anonymous [Signature #10] https://gopetition.com/signature/locate/21920601?utm_medium=rss Waited for 8 minutespushing buttons BEFORE I got anywhere near to someone to talk to. Then was told I was in the area and was transferred. Waited another 20 mins and gave up!

]]> Sun, 3 Dec 2017 06:06:53 UTC 21920601 Anonymous [Signature #9] https://gopetition.com/signature/locate/21920575?utm_medium=rss Optus needs to get its shit together

]]> Sun, 3 Dec 2017 05:34:56 UTC 21920575 Anonymous [Signature #8] https://gopetition.com/signature/locate/21920545?utm_medium=rss Sun, 3 Dec 2017 05:08:09 UTC 21920545 Anonymous [Signature #7] https://gopetition.com/signature/locate/21920538?utm_medium=rss Sun, 3 Dec 2017 05:00:08 UTC 21920538 Erika Jarvis [Signature #6] https://gopetition.com/signature/locate/21920535?utm_medium=rss Sun, 3 Dec 2017 04:53:32 UTC 21920535 Anonymous [Signature #5] https://gopetition.com/signature/locate/21920511?utm_medium=rss Sun, 3 Dec 2017 04:31:34 UTC 21920511 Anonymous [Signature #4] https://gopetition.com/signature/locate/21920507?utm_medium=rss Terrible customer service .

]]> Sun, 3 Dec 2017 04:29:35 UTC 21920507 Indra Jarvis [Signature #3] https://gopetition.com/signature/locate/21920452?utm_medium=rss Sick and tired of their lies and broken promises

]]> Sun, 3 Dec 2017 03:33:31 UTC 21920452 Rick Treglown [Signature #2] https://gopetition.com/signature/locate/21920432?utm_medium=rss I also have had the same issues, lied to, wrong info call centres are very long waits

]]> Sun, 3 Dec 2017 03:17:19 UTC 21920432 Citizen of Australia [Signature #1] https://gopetition.com/signature/locate/21920343?utm_medium=rss #enoughoptus

]]> Sun, 3 Dec 2017 02:01:10 UTC 21920343